Third-Party Logistics (3PL): 10 Key Questions Answered

Outsourcing logistics can be a powerful way to streamline operations and scale efficiently. At Opalion, we specialise in tailored third-party logistics (3PL) and storage solutions that help businesses grow. Here are answers to the most common questions we receive:

Third-party logistics (3PL) involves outsourcing your supply chain operations—such as warehousing, inventory management, and shipping—to a specialist provider. A 3PL partner like Opalion handles the logistics & storage so you can focus on your core business.

We offer comprehensive logistics support, including:

• Warehousing and storage
• Order fulfilment (picking, packing, dispatch)
• Freight forwarding and delivery
• Returns handling
• Inventory monitoring and reporting

Businesses of all sizes can benefit. Whether you’re a fast-growing eCommerce brand or an established retailer, outsourcing logistics helps reduce overheads, improve delivery speed, and free up internal resources.

Not all 3PLs are equipped for every product type. At Opalion, we assess your specific needs—whether you’re shipping fragile items, oversized goods, or products with special handling requirements—and match you with the right solution.

Partnering with a 3PL provider like Opalion isn’t just about outsourcing logistics—it’s about unlocking growth. By removing the burden of warehousing, staffing, and fulfilment operations, you gain time and resources to focus on product development, marketing, and customer experience. Plus, with scalable infrastructure and flexible service options, we help you expand into new markets without the need for upfront investment in logistics.

Yes. Our logistics solutions are built for flexibility. Whether you’re launching a new product, running a promotion, or managing seasonal spikes, we scale with your business to ensure smooth operations.

Costs vary depending on:

• Product type and volume
• Storage duration
• Delivery destinations
• Service complexity

We provide clear, customised pricing with no hidden fees—so you know exactly what you’re paying for.

Yes. Our systems offer real-time inventory tracking through secure online platforms. You’ll have full visibility of stock levels, order status, and shipment progress—accessible anytime.

Shipping times depend on destination and service level. We offer standard and express options, with many orders delivered within 24–72 hours. Our team works to meet your timelines reliably.

We use advanced fulfilment technology and rigorous quality checks to minimise errors. From barcode scanning to automated order verification, our processes are designed to ensure accuracy and customer satisfaction.

Ready to Optimise Your Logistics?

Opalion Ltd is here to simplify your supply chain. Whether you’re exploring 3PL for the first time or looking to upgrade your current solution, our team is ready to help. Get in touch today to learn more.